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If you report a bug, please describe it in as much detail as you can.Since some bugs only appear under certain conditions, it will help us if you describe the steps leading to the issue as well.

If possible, please also attach screenshots of what you see. To take a screenshot:

  • Windows 10 and Windows 7: Start typing Snipping Tool in the start menu search tool to access the application. This Snipping Tool will let you highlight an area of the screen and take a screenshot, and subsequently save it to your computer. You can then attach this file below.
  • Mac OS: Hold down the following three keys at the same time: ⌘, Shift and 4. Then click, hold and drag your cursor to highlight the area to capture. Upon releasing your cursor, a file named 'Screen Shot' (with date and time) will appear on your desktop. You can then attach this file below.

Please note that we attempt to fix bugs at the earliest, but it might be a few days before a bug is patched as it goes through our review and analysis process.

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